Converge helps greater than 2.6 million staff and over 1,600 associate organisations with professional and high quality Care Anytime, Wherever.
Learn the complete story by Converge, who’re a associate for the Frontline Psychological Well being Convention 2025, placed on by the Australian & New Zealand Psychological Well being Affiliation.
We’re an Worker Help Program (EAP) supplier. Our medical community of over 1,800 social employees, counsellors, nutritionists, monetary coaches, and psychologists ship professional help. We assist staff get again to their finest, scale back absenteeism, and improve general productiveness.
A few of the vital points we see front-line employees face are burnout, private challenges, work-life stability, cost-of-living pressures, and lots of extra. Our mission is to confidentially help employees, make them really feel secure and heard, and supply industry-leading providers that goal to cut back the psychological affect of on a regular basis life.
For over 60 years, we’ve grown to be one of the vital accessible and trusted worker psychological well being and wellbeing suppliers throughout Australia and New Zealand. We boast a medical community of roughly 1,600 specialists who help, on common, 14,000 individuals per thirty days. We will attain over 95% of Australians face-to-face, and borders don’t limit us. We at present help over 300 frontline organisations, totalling roughly greater than 686,000 staff, and are well-placed to assist. Listed here are the sorts of providers we offer:
- Worker Counselling
- Supervisor Help & Management Growth
- Profession Teaching
- Authorized Help
- Vitamin & Way of life Help
- Coaching & Consulting
- Threat Administration & Security
- 7 Specialist Helplines – together with First Nations and LGBTQIA+
- Speedy Response to Crucial Incidents
- Onsite Wellbeing Help
- Psychosocial Threat Administration
- And lots of, many extra!
The place did our journey start? We’ve been working for the reason that Nineteen Sixties and had been one of many first EAP service suppliers in Australia. Over time, we’ve expanded. In 2013, we joined forces with ResolutionsRTK, opening vital breadth and depth to our service providing.
In 2016, we acquired SafeSelect, which allowed us to ship important providers. In 2022, we acquired HeadUp Labs, growing our digital footprint and bringing the revolutionary Converge App to market.
However our development has not stopped there. We’ve got embedded many key digital instruments to accompany and complement our face-to-face help providers. These instruments embody chat and digital counselling, on-line reserving for ease and accessibility, social media channels, and our aforementioned app, which consists of a plethora of the way to entry help.
Now us, it’s time to stipulate our mission: Care Anytime Wherever. We consider in going past good intentions and attaining good outcomes. So, we’ve made our help streams fast and accessible. We consider there’ll all the time be a spot for conventional supply strategies of help. But, by enhancing our digital footprint, we’re strategically assembly the wants of all Aussies by offering care wherever they’re and every time they want us.
We perceive actual points. By means of insights, information, and know-how, we are able to expertly assess the scenario and provide very important help to assist staff get again to their finest. We’ve got designed a variety of high-quality packages tailor-made to our shopper’s wants, making a major affect with out excessive prices. We additionally consider in creating help packages that actually present the care and help your staff deserve. As such, we prioritise psychological well being and wellbeing to make sure it’s an integral a part of how individuals work every single day.
Converge are a associate for the Frontline Mental Health Conference 2025, placed on by the Australian & New Zealand Psychological Well being Affiliation.
